The tracking of your parcel is available in your online acccount , 48 hours after it has been shipped.
If the tracking does not appear in this time range, please contact us by phone or by means of our contact form and do not forget to indicate your order number. You didn't find the answer to your question? Contact us

The products ordered by the customer will be delivered within approximately 24 to 72 business hours by DHL. This period is given as information only. Consequently, not respecting this delay can under no circumstances result in reductions, the payment of damages, or the cancellation of current orders. The delivery time is specified on each product description. You didn't find the answer to your question? Contact us

If you do not have a DHL tracking number in your online account, please contact us by contact form and do not forget to indicate your order number and your email address.If you already have a tracking number, please call DHL. You didn't find the answer to your question? Contact us

If your order has not been paid yet, please contact us asap, because in that case we can still change the address.
If your order has already been paid, your parcel will leave for the original delivery address. In that case, we ask you to contact us and we will inform you about the solutions.
All address modifications in your online account will not be applied to your current orders. You didn't find the answer to your question? Contact us